@divinedovedesigns.ca

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See our latest printing projects, branding work, and creative designs directly from Instagram.

Something bespoke

Custom Orders

Not in the shop? Tell us what you're making and we'll design it with you — from a single keepsake to a full run for your event.

We aim to respond within 1–2 business days.

To get started, please include:

  • Type of itemSign, gift, apparel — whatever you have in mind.
  • Event dateIf applicable, so we can plan the turnaround around it.
  • Design details or inspirationWording, colours, a photo or a link — anything helps.
  • QuantityHow many pieces you need, even if it's a rough number.

Prefer to chat first? Send the same details through our contact page or message us on Instagram.

Good to know

Frequently Asked Questions

Everything about ordering, timelines, previews and pickup — answered before you ask.

How do I place a custom order?

You can submit a custom order request through our website or contact us directly via email or Instagram. Please include as many details as possible (design idea, size, wording, event date), and we'll guide you through the process.

What is your turnaround time?

Turnaround times vary depending on the item and level of customization. Most orders are completed within 1–3 weeks. Rush orders may be available upon request.

Do you offer design previews?

Yes! For most custom pieces, a design mock-up will be sent for your approval before production begins.

Can I request changes after seeing the design?

Absolutely. We want you to love your piece! Minor revisions are included.

Do you ship or offer local pickup?

We offer shipping, delivery (GTA area) and local pickup. Our pick-up location is located in Scarborough (Brimley and Lawrence). The exact address will be shared with your order confirmation. Kindly reach out for all shipping inquires.

What payment methods do you accept?

We accept secure payments through Stripe. Full payment is typically required before production begins. Some orders may be started with an initial deposit.

Do you offer refunds or exchanges?

Due to the personalized nature of our products, all custom orders are final sale. Please review our Policies section for more details.

Still have a question? Get in touch or send a message on Instagram.